News & Insights

Encompass appoints seasoned leader Steve Hadaway as Chief Revenue Officer

Encompass Corporation, the provider of the leading Know Your Customer (KYC) automation platform, has appointed experienced general manager and sales leader Steve Hadaway as its Chief Revenue Officer. 

Hadaway takes up the newly created post after 15 years in senior management positions at analytics software company FICO, where he was responsible for overseeing relationships with its global financial services clients. Most recently, as Vice President & Managing Director, EMEA, Hadaway drove the regional strategy, leading 200 employees serving more than 50 markets worldwide. 

Noted for his successful track record of achieving exceptional growth and instilling a high-performance culture within his teams, Hadaway will be a key executive figure at Encompass. He will head up its revenue-focused functions, including Direct Sales, Strategic Alliances and Marketing. 

The news follows twelve months of significant growth in revenue and new accounts, including global banks, as well as the addition of specialist industry experts to the business across the UK, Europe, Asia-Pacific and the US. 

Encompass also recently announced a capital raise of £25m. This will be used to accelerate its international expansion plans, which have included office openings in New York and Amsterdam. 

Wayne Johnson, CEO and co-founder, Encompass, said: “We are delighted to welcome Steve to Encompass. His vast experience of working with major financial institutions and steering impressive business growth will be invaluable as we continue to expand at a rapid rate.  

“This will be a crucial year for us as we work to enhance our impact across all regions, developing our product and business to bring on new customers and better meet the needs of those existing to us, and we are pleased to have someone of Steve’s calibre join in this capacity at what is an incredibly exciting stage.” 

Steve Hadaway added: “It is such a thrill to be joining Encompass at this exciting stage of their evolution. They have built an extraordinary platform to help banks fight financial crime, ensure compliance and deliver enhanced customer experience through automated and digitised customer journeys. 

“The numerous client successes to date have been impressive and I see a great deal of potential still for the business, and for our clients. It is also rewarding to be joining a company where growth is built on a positive culture of customer-led innovation, employee collaboration and empowerment. I am so excited to get started.”

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